FAQ

Frequently asked questions

What's the difference between the Spice.ai Cloud Platform and Spice.ai OSS?

Spice.ai OSS is an open-source project created by the Spice AI team that provides a unified SQL query interface to locally materialize, accelerate, and query data tables sourced from any database, data warehouse, or data lake.

The Spice.ai OSS runtime

The Spice.ai Cloud Platform is a data and AI application platform that provides a set of building-blocks to create AI and agentic applications. Building blocks include a cloud-data-warehouse, ML model training and inference, and a cloud-scale, managed Spice.ai OSS cloud-hosted service.

The Spice.ai Cloud Platform

How much does Spice.ai Cloud cost?

It's free to get an API key to use the Community Edition.

Customers who need resource limits, service-level guarantees, or priority support we offer high-value paid tiers based on usage.

What level of support do you offer?

We offer enterprise-grade support with an SLA for Enterprise Plans.

For standard plans we offer best-effort community support in Discord.

What's your approach to security and compliance?

See Security. The Spice.ai Cloud Platform is SOC 2 Type II compliant.

What SQL query engine/dialect do you support?

Spice.ai OSS is built on Apache DataFusion and uses the PostgreSQL dialect.