Help Center

Find answers, troubleshoot issues, and get the most out of Spice.ai Cloud Platform.

Browse the topics below to find answers to common questions, troubleshoot issues, or learn how to get the most out of the Spice.ai Cloud Platform.

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Troubleshooting

Diagnose and fix common issues

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Account & Billing

API keys, organizations, and plans

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Connecting Data

Data connectors and configuration

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AI & Models

AI Gateway, model providers, and inference

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APIs & SDKs

Endpoints, SDKs, and query best practices

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Getting Started

New to Spice? Start here

Quick Links

Topic	Link
Getting started guide	Get Started
FAQ	Frequently Asked Questions
Community support	Slack
Enterprise support	Support
Security & compliance	Security
Changelog	What's New
Pricing	Plans

Need More Help?

• Community support — Ask questions and get help from the Spice.ai team and community in Slack.

• Enterprise support — Enterprise plans include priority support with an SLA. See Support for details.

• Report a bug — File issues on GitHub.

• Report a vulnerability — See Security Reporting.