FAQ
Frequently asked questions
What's the difference between the Spice.ai Cloud Platform and Spice.ai OSS?
Spice.ai OSS is an open-source project created by the Spice AI team that provides a unified SQL query interface to locally materialize, accelerate, and query data tables sourced from any database, data warehouse, or data lake.
The Spice.ai Cloud Platform is a data and AI application platform that provides a set of building-blocks to create AI and agentic applications. Building blocks include a cloud-data-warehouse, ML model training and inference, and a cloud-scale, managed Spice.ai OSS cloud-hosted service.
How much does Spice.ai Cloud cost?
It's free to get an API key to use the Community Edition.
Customers who need resource limits, service-level guarantees, or priority support we offer high-value paid tiers based on usage.
What level of support do you offer?
We offer enterprise-grade support with an SLA for Enterprise Plans.
For standard plans we offer best-effort community support in Discord.
What's your approach to security and compliance?
See Security. The Spice.ai Cloud Platform is SOC 2 Type II compliant.
What SQL query engine/dialect do you support?
Spice.ai OSS is built on Apache DataFusion and uses the PostgreSQL dialect.
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